APMTL 360 (Standards, Retention, Funds, Travel and CAS)
Administrative Procedure Manual Transmittal Letter No. 360
March 30, 2015
TO: Administrative Procedure Manual (APM) Holders
FROM: Cynthia C. Dungey, Director
SUBJECT: Service Level Agreements (SLA) and Negotiated Service Level Agreements (SLA N)

This letter transmits the amendment of Internal Management rules 5101:9-9-15 and 5101:9-9-16 of the Administrative Code as a result of a periodic review. Minor, grammatical changes were made to both rules.

Rule 5101:9-9-15: "Service Level Agreement (SLA)". This rule identifies the county agency SLA requirements.

Rule 5101:9-9-16: "Negotiated Service Level Agreement (SLA N)". This rule identifies procedures for Negotiated Service Level Agreements available to agencies having greater than five hundred employees or public children services agencies (PCSAs) that have never been on the ODJFS network.

INSTRUCTIONS:

The following chart depicts what materials should be removed from the Administrative Procedure Manual (APM) and what material should be inserted in the APM.

LOCATIONREMOVE AND FILE AS OBSOLETEINSERT/REPLACEMENT
Chapter 95101:9‑9‑15 (effective 7/1/09)5101:9‑9‑15 (effective 3/26/2015)
Chapter 95101:9‑9‑16 (effective 7/1/09)5101:9‑9‑16 (effective 3/26/2015)