I.Purpose
To provide guidelines for the delivery of the RESEA program,
including the use of RESEA funds for delivering additional reemployment
services.
II.Effective
Date
Immediately
III.Background
Authorized through the Social Security Act, the Reemployment
Services and Eligibility Assessment (RESEA) program is a federal grant program
designed to allow states to provide intensive reemployment assistance to
individuals who are receiving unemployment benefits and are determined likely
to exhaust their benefits before becoming reemployed.
There is strong evidence that interventions and services
provided through RESEA are effective in getting individuals back to work. These efforts have been shown to reduce the
number of weeks an individual claims unemployment insurance (UI) benefits and
improve earnings received when returning to employment.
RESEA funds must be used for interventions or service delivery
strategies demonstrated to reduce the average number of weeks participants
receive benefits by improving participant employment outcomes, which include
earnings.
The purposes of the RESEA program are:
- To
improve employment outcomes of Unemployment Insurance (UI) recipients and to
reduce the average duration of UI receipt through employment;
- To
strengthen program integrity and reduce improper UI payments through detection
and prevention of such payments to ineligible individuals;
- To
promote the alignment with the broader vision of the Workforce Innovation and
Opportunity Act (WIOA) of increased program integration and service delivery
for job seekers, including UI claimants; and
- To
establish reemployment services and eligibility assessments as an entry point
for UI claimants into other workforce system partner programs.
IV.Requirements
Selecting Claimants to Participate in
RESEA
Ohio uses a statistical model to score each claimant meeting the
requirements for participation in reemployment services (i.e. have an allowed
claim with the first week paid during the prior week, within five weeks of the
benefit beginning date, not returning to their jobs, not attending approved
training, and who do not utilize a union hiring hall). The higher the
claimant’s score, the more likely that claimant will exhaust UI benefits and
need assistance with reemployment.
The statistical model uses several data elements, including but
not limited to:
- Claimant’s
occupation;
- The
unemployment rate in claimant’s county of residence as provided by the state’s
Labor Market data;
- The
length of time claimant has been unemployed; and
- The
length of time claimant worked for his/her previous employer.
Claimants are then listed by score from highest to lowest.
Claimants whose unemployment benefits are based on military
wages are given the highest possible score, and when claimant resides in a
county that delivers the RESEA program, he/she is automatically selected to
participle in the program. Selections are made from the list until the
OhioMeansJobs Center reaches capacity.
Mandatory Participants
Once selected, participation in the RESEA program is mandatory
unless the claimant establishes that he/she meets the condition for
non-participation. For more information,
see the Reasons for Non-Participation section.
RESEA Program Components
Claimants selected to participate in the RESEA program must
complete an initial RESEA and subsequent RESEA.
For each initial RESEA, the claimant
must, at a minimum:
- View
an online introduction video known as, Ohio’s Introduction Video;
- Complete
a UI eligibility review that is conducted on a one-on-one basis, which must
include review of work search activities, and referral to adjudication when a
potential issue is identified;
- Be
provided customized labor market and career information based on an assessment
of the claimant’s needs, including information about in-demand occupations;
- Be
enrolled in the Wagner-Peyser Act-Funded Employment Service program;
- Receive
information and referral to additional reemployment services and other
OhioMeansJobs center services, resources, and training, as appropriate; and
- Receive
an Individualized Opportunity Plan (IOP) jointly developed by the claimant and
RESEA staff that identifies the claimant’s reemployment goals and determines
the combination of services needed for the claimant to reach his/her
reemployment goals. The plan may include
work search activities, recommendations on accessing services at the
OhioMeansJobs center or through self-service tools, and/or training.
For each subsequent RESEA session, the claimant must at a
minimum:
- Complete
an OhioMeansJobs center orientation (prior to the subsequent RESEA session);
- Complete
a UI eligibility assessment and a review of the claimant’s work search
activities to determine when additional assistance may be needed to support the
claimant’s compliance with the work search requirements and the claimant’s
return to work at the earliest possible time;
- Be
provided customized labor market and career information, when claimant changes
the type of work he/she is seeking;
- Review
and revise, when necessary the claimant’s IOP;
- Be
scheduled for additional career/reemployment service and/or training, when
needed; and
- Be
referred to Employment Services for follow-up.
Program Delivery
Delivery of RESEA Program
RESEA staff are responsible for delivering program services
within the OhioMeansJobs centers, including:
- Conducting
initial RESEA appointments;
- Rescheduling
the initial RESEA appointments when notified;
- Scheduling
and rescheduling the subsequent/follow-up appointments;
- Providing
reemployment services to claimants selected to participate in the program; and
- Providing
reminder calls to claimants scheduled to participate in the program and to
those selected to participate in the program who have not completed the
required tasks in OhioMeansJobs.com.
RESEA funds may not be used to pay for training services, such
as GED classes or to pay for licenses for an assessment tool. RESEA staff may
refer claimants to the WIOA program or other available funding streams. If
claimants are determined eligible under additional programs, those programs may
fund training and other costs related to training.
Service Delivery Timeline
Scheduling Initial RESEA Sessions
When selected for the RESEA program, the claimant will have 21
calendar days to complete the required activities using OhioMeansJobs.com (i.e.
view the introduction video, complete the assessment, and schedule the initial
RESEA session). Once the 21 calendar
days or end-date has passed, the links within OhioMeansJobs.com for completion
of the assessment and scheduling of the initial RESEA appointment are removed
from claimant’s OhioMeansJobs.com account.
RESEA staff must assist the claimant in completing the required
activities outlined above when:
a.Claimant is
legally prohibited from using a computer.
b.Claimant has
a physical or visual impairment that makes the individual unable to use a computer;
or
c.Claimant has
limited ability to read, write, speak, or understand English.
Requirement
|
Deadline
|
Claimant is selected to participate in RESEA
|
Claimant has 21 calendar days to view introduction
video, complete the UI eligibility assessment, and schedule a one on one
session
|
Claimant is scheduled to participate in a subsequent
RESEA session
|
At the conclusion of the initial RESEA session,
subsequent RESEA session must be at least 10 to 14 business days after
completion of the initial RESEA; but no more than 21 business days after
completion
|
All RESEA services must be entered in Ohio’s designated
case management system
|
Services must be entered on the date of the session or
at the time the service is scheduled/completed
|
Rescheduling
Initial RESEA Sessions
Claimants who contact ODJFS before their RESEA session and
request to change the schedule of an initial or subsequent RESEA date or time
for good cause, such as a scheduled job interview, should be accommodated. When the claimant’s reason for rescheduling
is other than a job interview, the claimant must be forewarned that
rescheduling may affect benefit payments and any potential eligibility issues
identified as part of rescheduling must be reported to the processing center by
RESEA staff.
Extending Deadline for Completion of the
Initial RESEA
RESEA staff may
extend the deadline date for completion of RESEA required activities up to the
benefit year ending date. When extending
the deadline, the new deadline date is 21 calendar days from the date of entry
and RESEA activities will be available in OhioMeansJobs.com beginning the next
calendar day.
Before extending
the deadline date, RESEA staff must determine when the claimant is still
required to participate in the program.
When the claimant meets the requirements for non-participation or
claimant has returned to work since filing for unemployment and worked more
than four weeks, extending is not required and the claimant may be advised that
he/she is no longer required to participate in the program.
Program Services
For a list of program services, review the RESEA Program
Delivery Guide located on the RESEA innerweb site at https://jfs.ohio.gov/owd/RESEA.stm.
Non-Participation Reasons
Under limited circumstances, claimants selected to participate
in the RESEA program may have this requirement removed when claimant meets the
requirement for being exempted, waived, return/returning to work, or when the
UI claimant is disallowed.
Exempted from Participation
After being selected to participate in the RESEA programs,
claimants are not required to complete RESEA activities when they have:
- Completed
the same or similar services within the prior 12 months.
Before exempting a claimant from participation due to the
claimant attending or completing the same or similar services, RESEA staff must
consider the services received by a claimant.
When the former employer provides outplacement services, RESEA
staff must determine whether the claimant receives similar services as those
available through the RESEA program (e.g. career and labor market information,
job search assistance). Resume writing
assistance alone provided by a former employer is not reason enough to exempt a
claimant from the RESEA program.
The Transition Assistance Program,
commonly referred to as TAP, provides information,
tools, and training to ensure military service members and their spouses are
prepared for the next step in civilian life whether the member or his/her
spouse is pursuing education, finding a job in the public or private sector, or
starting their own business. According
to the National Veterans’ Training Institute (NVTI),
this program should not be used in place of the RESEA program since the
information provided as part of TAP is not specific
to the member’s resident state.
- Justifiable
cause exists for not participating when the claimant has a condition lasting
more than four consecutive weeks (e.g. ability, availability). No exemption
will apply for an on-going eligibility issue until at least four weeks are
affected by the issue and weeks are either denied or not claimed.
- Justifiable
cause also exists when the claimant moves to another Ohio county that does not
deliver the RESEA program or when the claimant moves out of state since only
Ohio residents are required to participate in the program.
When information available raises the question of whether the
claimant should be exempt from program participation, an email must be sent to
the RESEA@jfs.ohio.gov account to
request approval for exemption. The
email must include the claimant name, claimant ID, and explanation of why the
claimant should be exempt. If approved,
the RESEA support team will notify the RESEA staff member and report the
exemption in OWCMS. Only after approval is given should the RESEA staff member
advise the claimant that he/she is no longer required to participate in the
program.
Waived from Participation
At the time of applying for UI benefits, the work search
assignment is made by the UI benefit system.
When a claimant has an employer-verified definite return to work date,
is attending school/approved training, or seeks work through a union hiring
hall and provides proof, the processing center will change the work search
assignment.
When the claimant reports attending school/training or seeking
work through a union hiring hall after being selected to participate in the
RESEA program, RESEA staff cannot waive the requirement to participate in the
RESEA program unless the processing center changes the claimant’s work search
assignment in the UI benefit system.
When information available raises the question of whether the
claimant should be waived from program participation, and the work search
assignment is not waived within seven days of the claimant’s deadline date,
RESEA staff must email the RESEA@jfs.ohio.gov
account. The email must include the
claimant name, claimant ID, and explanation of why the claimant should be
waived from participation. The RESEA
support team will work with the processing center to have the work search
assignment changed. If the work search
assignment is changed, the RESEA support team will notify the RESEA staff
member and report the waiver in OWCMS.
Only after the work search change should the RESEA staff member advise
claimant that he/she is no longer required to participate in the program.
Returned to Work
When the claimant indicates he/she has returned to work or will
return to work within four weeks of the scheduled appointment or deadline to
complete RESEA activities, the RESEA staff must document the following
information: employer name, address,
name of contact person (for agency’s verification purposes), the contact’s
phone number, position/job title, rate of pay, and the employment start
date. The requirement to participate
cannot be removed unless the claimant provides all required employment
information. This information must also
be provided to the processing center.
Claim Disallowed
When the claimant’s benefit year is disallowed, the requirement
to participate in the RESEA program is removed.
If the claimant wishes to receive reemployment services, he/she must be
referred to Employment Services staff or community partners for assistance.
Record Retention Schedule
The retention schedule for RESEA records is five years.
OhioMeansJobs Centers must retain the session folder in the office for one
year, and then forward the folder to the Records Center for retention for four
years.
RESEA staff will collect and maintain a session folder to
include:
- OMJ
Center Sign-In Sheets
- Workshop
Attendance Sheets
- Job
Contacts
- Resumes
Reporting Program Outcomes
All claimants
selected to participate in an initial or subsequent RESEA, who are not exempt,
have been waived, have returned to work, or have a claim disallowed must have a
reported outcome. The outcome reported must be either completed, failed
to schedule one-on-one assessment (or initial RESEA), failed to report to
scheduled one-on-one assessment (or initial RESEA), or failed to report to
scheduled follow-up (or subsequent RESEA). When a claimant fails to schedule or
report for an RESEA session, UI benefits may be denied indefinitely or until
claimant participates in the required session.
V.Monitoring
In addition to managers and supervisors, the RESEA support
office is also responsible for monitoring delivery of the RESEA program in each
local OhioMeansJobs center.
VI.Technical
Assistance
For additional information and technical assistance, please
email RESEA@jfs.ohio.gov.
VII.References
Unemployment Insurance Policy Letter No. 8-20
Training and Employment Guidance Letter No. 9-19
Ohio Revised Code, Sections 4141.13 (N), 4141.29 (A) (7),
4141.29 (L)
Attachment A: Glossary of RESEA terms