I. Purpose
Ohio is committed to providing workforce solutions throughout the
business cycle, including the delivery of rapid response (RR) activities. The purpose
of this policy is to outline the requirements for delivery of RR program services
during an employer closure, mass layoff, disaster mass job dislocation, and/or filing
of a Trade Adjustment Assistance (TAA) petition event.
II. Effective
Date
Immediately
III. Rescission
ODJFS, Workforce Innovation and Opportunity Act Policy Letter No.
15-15.1, Rapid Response Program Requirements – Employer Mass Layoff, Employer Closure,
and Trade Adjustment Assistance Events, (January 23, 2017).
IV. Background
RR is a series of activities provided by the State in partnership
with the local workforce development areas (local area), to assist dislocated workers
in obtaining reemployment as soon as possible, when one or more of the following
circumstances occur:
1. Announcement or
notification of a permanent closure, regardless of the number of workers affected;
2. Announcement or
notification of a mass layoff;
3. A mass job dislocation
resulting from a natural or other disaster; or
4. The filing of
a TAA petition.
The purpose of RR is to promote economic recovery and vitality by
developing ongoing, comprehensive approaches to identifying, planning for, or responding
to layoffs and dislocations, and preventing or minimizing their impacts on workers,
businesses, and communities. Ohio's RR delivery system strengthens partnership,
communication, professional development, accountability, and timely access to needed
services for employers and impacted workers. Rapid reemployment is the central purpose
of RR and is done by helping workers impacted by an employer closure, mass layoff,
disaster mass job dislocation, and/or TAA petition filing event quickly transition
to new employment, minimizing the duration of unemployment, or averting layoff when
possible.
Under section 134(a)(2)(A)(i) of the Workforce Innovation and Opportunity
Act (WIOA) and 20 C.F.R. 682.310, each state is responsible for providing RR activities.
Through coordinated efforts, Ohio will utilize a combination of state/local teams,
as well as eligible service providers to be most effective in serving at-risk workers
and employers.
Collaboratively, building and preserving relationships with employers
will improve local team effectiveness by enhancing the focus on current and future
workforce needs of local businesses and industry. Through this partnership, teams
can strategically avert layoffs or minimize their impact, reduce the duration of
unemployment, and positively affect the local economy. Ohio's RR program can and
should bring together government, education and training resources to not only meet
the needs of the business community, but to exceed those needs throughout all phases
of the business cycle.
The Ohio Department of Job and Family Services (ODJFS), Office of
Workforce Development (OWD) is the agency responsible for the administration of
WIOA and RR programs. The OWD RR Unit will oversee Ohio's RR program to ensure compliance
with federal and state requirements.
If a layoff occurring in the local area does not meet the RR event
definition, the local area is still required to provide WIOA Title I services to
eligible dislocated workers affected by the layoff. Pursuant to section 134(c)(1)
of WIOA, dislocated worker formula funds allocated to the local area shall be used
to establish a workforce delivery system, to provide career services to dislocated
workers, to provide training services to dislocated workers, to establish and develop
relationships with large and small employers, and to develop, convene, or implement
industry and sector partnerships. The local workforce development boards (WDBs)
determine the most appropriate mix of these services, and both career and training
services must be available to eligible dislocated workers. It is expected that the
local area will provide career and/or training services to dislocated workers whose
dislocation does not meet the threshold for RR program services using the local
area's dislocated worker program formula funds.
A. Rapid
Response Employer Event Determination
The classification of an event is without regard to the industry,
size of the employer, number of individuals potentially impacted, or the time between
notification and layoff date. Pursuant to section 134(a)(2)(A)(i)(II) of WIOA, RR
activities provide additional assistance to local areas that experience employer
closures, mass layoffs, disaster mass job dislocations, or TAA petition filings
that precipitate substantial increases in the number of unemployed individuals.
RR services and activities should be provided to all employers who experience an
RR event regardless of how the RR team was notified of the event.
There are two types of RR events:
1. Worker Adjustment
and Retraining Notification (WARN) Event – Any employer that provides written notice
of a mass layoff or closure with intent to meet the federal WARN requirements.
2. Non-WARN Event
– Any employer experiencing a mass layoff or closure, even if it is not subject
to the federal WARN requirements.
B. Provision
of Required Rapid Response Activities for RR Events
As part of the local area RR service delivery system and pursuant
to 20 C.F.R. 682.330, the State, working in conjunction with the local WDBs and
American Job Centers (which in Ohio are known as OhioMeansJobs centers), must have
the following array of services available, as needed, for local employers and affected
workers:
1. Immediate and
on-site contact with the employer, representatives of the affected workers, and
the local community, including an assessment of and plans to address the:
a. Layoff plans and
schedules of the employer;
b. Background and
probable assistance needs of the affected workers;
c. Reemployment prospects
for workers; and
d. Available resources
to meet the short and long-term assistance needs of the affected workers;
2. The provision
of information about and access to unemployment compensation benefits and programs,
such as short-time compensation (e.g., SharedWork Ohio), comprehensive OhioMeansJobs
Center services, and employment and training activities, including information on
the TAA program, Pell Grants, the GI Bill, and other resources;
3. The delivery of
other available services and resources including workshops and classes, use of worker
transition centers (which must complement, not replace, the OhioMeansJobs center),
and job fairs, to support reemployment efforts of affected workers;
4. Partnership with
the local WDBs and chief elected official(s) to ensure a coordinated response to
the dislocation event and, as needed, obtain access to State and local economic
development assistance. Such coordinated response may include the development of
an application for a national dislocated worker grant;
5. The provision
of emergency assistance adapted to the mass layoff;
6. Delivery of services
to worker groups for which a petition for TAA has been filed; and
7. The provision
of limited, additional assistance to local areas that experience RR events when
such events exceed the capacity of the local area to respond with existing resources.
The above list represents the minimum services that must be readily
available and should be offered with the end goal of rapid reemployment. Pursuant
to 20 C.F.R. 682.340, a state or designated entity may devise RR strategies or conduct
activities that are intended to minimize the negative impacts of dislocation on
workers, businesses, and communities, to ensure rapid reemployment for workers affected
by RR events. When circumstances allow, the RR team may provide guidance.
Activities for Unemployment Compensation Claimants
Additionally, to assist workers impacted by employer layoff and closure
events, House Bill 2 (130th General Assembly) made changes to Ohio Revised Code
section 4141.29 of Ohio's Unemployment Compensation law by requiring claimants to
connect with job opportunities and to participate in reemployment activities through
the OhioMeansJobs.com system and/or OhioMeansJobs centers. The JFS 55213, Worker's Guide to Unemployment Compensation, provides additional
guidance on required reemployment activities and may be found at http://www.odjfs.state.oh.us/forms/file.asp?id=2187&type=application/pdf
C. The Rapid
Response Team
1. Responsibility of the Rapid Response Team
For RR events that have occurred within the previous 6 months, the
RR team will work collaboratively to:
a. Develop a process
to address calls from employers and potentially affected workers (PAWs) requesting
information regarding federal and state programs and their requirements (e.g., WARN,
Short-term Compensation, Unemployment Compensation, or TAA);
b. Identify the range
of skills and abilities of the affected workforce and compare with local workforce
needs to match the affected workers with job vacancies for rapid reemployment;
c. Develop a coordinated
service delivery plan that identifies the strategies to engage local employers in
rapid reemployment activities and identifies the outreach strategies needed to highlight
the skills of the PAWs. The plan must utilize resources, such as on-the-job training
(OJT) and/or customized training, which will most effectively serve both the PAWs
and the targeted employer's needs;
d. Examine the potential
impact of an RR event on other employers whose business is dependent on the employer
experiencing an RR event (e.g., upstream and downstream customers) to determine
an appropriate course of action to connect impacted companies to RR early intervention
services; and
e. Ensure PAWs register
in OhioMeansJobs.com to increase reemployment opportunities.
2. Rapid Response Team Protocol
Establishing a standard local area protocol among all RR team members
results in a more effective local team response to layoffs and closures, impacts
the service delivery outcome, and creates an environment for proactive RR.
The RR team protocol is a result of conducting a responsibility assignment
exercise known as the RACI (Responsible, Accountable, Consulted, Informed), which
clearly describes the role(s) of each team member in the completion of RR tasks
and activities. The RACI should provide a clear depiction of each RR activity and
associated tasks and the role each team member needs to perform in order to deliver
workforce solutions effectively and efficiently to RR customers. The protocol should
take into consideration the role of the TAA representative as it pertains to administration
of RR activities when a TAA petition has been filed.
The RACI, when applied to the RR process, looks at each role and
function of RR and helps local teams determine who is:
a. Responsible – the individual who does the job;
b. Accountable – the individual(s) who is/are ultimately accountable
for the action, task, or function;
c. Consulted – the individual(s) who need(s) to be consulted prior
to a final decision or action being taken; and
d. Informed – the individual(s) who need(s) to be informed after
a final decision or action is taken.
3. RR Events Affecting Multiple Local Areas and Planning Regions
WIOA envisions a workforce development system that is customer-focused
on both the job seeker and business, and anticipates and responds to the needs of
regional economies. It requires that local WDBs and chief elected officials design
and govern the system regionally, aligning workforce policies and services with
regional economies and supporting service delivery strategies tailored to those
needs. As businesses pull resources and employees from various workforce development
areas, it is important that local areas and planning regions address RR processes
on a regional basis, ensuring that policies and procedures pertaining to the delivery
of RR services are aligned to minimize confusion for the business community. Specifically,
local areas must coordinate with one another should an employer closure, mass layoff,
disaster mass job dislocation, or TAA petition filing occur affecting multiple local
areas, including reemployment service delivery and requests for funding.
V. Definitions
Disaster mass job dislocation: Any
reduction in force, due to a disaster as defined by state or local emergency management
policy, that does not result in a total plant/branch/office closing, but still results
in the filing of a Worker Adjustment and Retraining Notification Act notice, regardless
of the number of workers affected by the layoff announced; or, if no WARN correspondence
is issued, employment loss at a single site of employment for:
1. At least 25 percent
of employees; or
2. At least 50 employees.
Employer: An individual, business,
company, firm, agency, organization, etc. that employs one or more people.
Employer closure: The permanent shutdown
of an Ohio business, facility or agency.
Event: Any situation in which workers
are at risk of layoff from a downsizing or closure of an employer’s Ohio business,
facility, or agency.
Layoff: A separation due to the lack
of work or other factor(s) not related to the behavior or performance of the employee.
Local rapid response coordinator (LC):
An individual representing the local WDB, local area, and the OhioMeansJobs centers
on the RR team.
Local plan: A comprehensive 4-year
plan developed by the local WDB, in partnership with the chief elected official,
and submitted to the State which provides descriptions of the strategic planning
elements and services provided in the local area. Requirements for local plans are
outlined in Workforce Innovation and Opportunity Act Policy Letter (WIOAPL) No.
16-03, Regional and Local Planning.
Mass layoff: Any reduction in force
that does not result in a total plant/branch/office closing, but still results in
the filing of a WARN Act notice, regardless of the number of workers affected by
the layoff announced; or, if no WARN correspondence is issued, employment loss at
a single site of employment for:
1. At least 25 percent
of employees; or
2. At least 50 employees.
Notification: The process by which
an individual on the RR team is made aware of a possible layoff or employer closing.
A notification can come from a variety of sources, including, but not limited to:
a WARN letter, word of mouth, the media, local Chamber of Commerce, ODJFS Trade
Unit, OhioMeansJobs Center, union officials, local government, affected workers,
etc.
ODJFS regional rapid response coordinator
(RC): An ODJFS workforce specialist assigned to a specific local workforce
development area or planning region of Ohio to maintain contact with the employer
and to ensure all the activities of the local RR team are completed.
OhioMeansJobs center operator: The
entity or a consortium of entities designated or certified through a competitive
process to operate a one-stop center under section 121(d) of the Workforce Innovation
and Opportunity Act, 29 U.S.C. 3151(d).
OhioMeansJobs.com: The statewide electronic
system for labor exchange and job placement activity operated by the state.
Ohio Rapid Event Data (OhioRED): An
information tracking system that records all employer event information and data
on the delivery of RR services.
Ohio Rapid Response Workforce Survey (RRWS):
The standardized survey (JFS 08124) used in Ohio to identify demographics of the
affected workforce and serve as a preliminary needs assessment.
Ohio Workforce Case Management System (OWCMS):
A system used by workforce professionals to gather and report program data and information
for the following programs: WIOA, Wagner-Peyser, Veteran, Apprenticeship, Migrant
and Seasonal Farmworker, Foreign Labor Certification, and Trade.
Planning region: Two or more local
workforce development areas assigned by the State to align workforce development
activities and resources with larger regional economic development areas and available
resources to provide coordinated and efficient services to both job seekers and
employers.
Potentially affected workers (PAW):
Employees at risk of becoming unemployed due to an event.
Rapid Response Emergency Assistance Funds
(RREAF): State rapid response funding allocated to local areas for the provision
of reemployment services outlined in the service plan to workers and employers who
have been affected by a mass layoff, employer closure, disaster mass job dislocation,
or TAA petition.
Rapid response (RR) event: When one
or more of the following circumstances occur:
1. Announcement or
notification of a permanent closure, regardless of the number of workers affected;
2. Announcement or
notification of a mass layoff;
3. A mass job dislocation
resulting from a natural or other disaster; or
4. The filing of
a TAA petition.
Rapid response team: Individuals from
state and local workforce entities that respond collectively to mass layoffs, employer
closures, disaster mass job dislocations, and TAA petition filing that occur within
their local area or planning region and assist in providing RR services to employers
and affected workers.
Rapid response worker reemployment session:
The provision of reemployment information to the affected workers on the benefits,
services, and resources available to rapidly transition them before layoff date
or/and during their layoff to new employment.
Service plan: A plan which details
all RR services that will be provided to an affected workforce and a timeline of
when the services will be delivered.
Trade Adjustment Assistance (TAA):
A program which provides assistance, including reemployment and training services,
to workers whose jobs have been threatened or lost due to foreign imports, or shifts
in production and/or services to a country outside the United States.
Worker Adjustment Retraining Notification
Act (WARN): The Federal Act that protects workers, their families, and communities
by requiring most employers with 100 or more employees to provide notification 60
calendar days in advance of plant closings and mass layoffs. General provisions
of WARN covers employers with 100 or more employees, not counting those who have
worked less than 6 months in the last 12 months and those who work an average of
less than 20 hours a week. Additional material for compliance and assistance can
be found at http://www.doleta.gov/layoff/warn.cfm
.
Workforce development board (WDB) director:
The individual hired or designated by the local WDB to assist in completion of duties
for the local WDB, including oversight of workforce development employment and training
programs and development of the budget for the local area.
VI. Local
Workforce Development Area Requirements
A. Identification
of the Rapid Response Team
Each local area must identify members of its RR team. The RR team,
in coordination with the RC, shall develop a protocol to ensure the team works together
so services are provided to employers and affected workers in a timely, efficient
and quality manner.
The local area's RR team is made up of the following partners fulfilling
the following roles when responding to an RR event:
1. ODJFS Rapid Response Coordinator: The RC will:
a. Ensure that the
initial contact is made with the business;
b. Conduct and/or
participate in the initial meeting, in conjunction with the LC as appropriate, and
ensure effective and consistent communication with the employer throughout RR activities;
c. Disseminate information
regarding the RR event to the RR team;
d. Conduct rapid
response worker reemployment sessions or work with the LC to ensure such sessions
are conducted;
e. Coordinate team
members to effectively deliver RR program and other services to employers and affected
workers;
f. Assist in coordination
of resources within the defined region, which includes coordination with other workforce
areas and/or planning region(s) as necessary to ensure timely, effective, and consistent
delivery of RR services;
g. Collaborate with
other RCs and other local RR teams for events and initiatives that are regional
or statewide;
h. Collaborate with
LC on the development of the reemployment strategy and service delivery plan, in
conjunction with the RR team, that best fits the situation; and
i. Discuss with
the team the best course of action when other employers are at risk of downsizing
or closing due to an event.
2. Local Rapid Response Coordinator: The LC will:
a. Conduct and/or
participate in the initial meeting, in conjunction with the RC, as appropriate;
b. Collaborate among
partners;
c. Collaborate with
the RC on the development of the reemployment strategy, in conjunction with the
RR team, that best fits the situation;
d. Coordinate with
LCs in other local areas when the event affects multiple local areas regarding reemployment
strategy and RR service delivery plan;
e. Develop a customized
RR service delivery plan for every employer event;
f. Determine the
need for Rapid Response Emergency Assistance Funds (RREAF) and collaborate with
RC in completing the application;
g. Collaborate with
the local area's fiscal agent and local WDB to mutually agree on funding amounts
to support the plan for services;
h. Guide the team
through the funding application process, including applying for funds and submitting
the form to the WDB director for signature and approval; and
i. Assist in the
implementation of the RR service delivery plan.
3. WDB Director: The WDB Director reviews the RR team protocol
and its effectiveness every four years as part of the development of the local area's
plan, or after two years as part of the local area plan review and modification,
or as needed. The WDB Director (or designee) also signs and submits the RREAF application.
In addition to the RR team members listed above, local RR teams should
also include the following members so that the team has quality representation in
the delivery of RR services:
1. OhioMeansJobs
center operator;
2. Economic development
agency, including the regional JobsOhio agency, as appropriate;
3. Representative
of business services in the local area or the local area's business resource network,
if applicable;
4. Representative
of TAA;
5. Representative
of WIOA Title I Programs;
6. Representative
of WIOA Title III Wagner-Peyser Employment Services Program; and
7. Representative
of Unemployment Insurance (UI).
B. Establish Rapid Response Team Protocol
Local areas shall utilize the RACI exercise to delineate functions
for each RR process or activity and the responsibility and accountability for completion
of such functions to establish an RR team protocol. The protocol should be developed
to ensure communication amongst the team members and to maintain the flexibility
to customize for the needs of individual employers and employees impacted by an
event.
The RR processes, which will be outlined using the RACI tool, include,
but are not limited to, the following activities:
1. Notify team of
new event;
2. Enter event information
into OhioRED;
3. Conduct research;
4. Make initial contact
with the employer to gather information using the JFS 01810;
5. Develop a proposed
reemployment strategy for the affected workforce, which is driven by talent needs
of local workforce development area and regional employers, and presented at the
initial employer meeting;
6. Conduct initial
employer meeting to establish rapport, collect needed information, and develop a
proposed plan of service. Representatives of the RR team attending this meeting,
for most events, should be the RC, a local representative, and representative(s)
of UI or TAA, as applicable. Other attendees may include State and/or local economic
development agencies and other State agencies, as appropriate;
7. Issue the RRWS
to provide local teams with demographics and characteristics of the workforce that
will be potentially affected by layoff or closure, captures desired worker services,
and will be used in the strategy for service delivery;
8. Develop a service
plan;
9. Develop an RR
budget, including potential application for RREAF. The RREAF application process
is outlined in WIOAPL No. 17-05, Funding for Rapid Response–
Employer Closure, Mass Layoff Disaster Mass Job Dislocation, and Trade Adjustment
Assistance Events;
10. Conduct the rapid
response worker reemployment session using the standard, core presentation developed
by ODJFS;
11. Update OhioRED
and OWCMS;
12. At least monthly,
update RR team on activities and results;
13. Check the effectiveness
of the service plan and modify as needed; and
14. Conduct post rapid
response follow-up.
Collaboration and coordination by all RR team members is crucial
to successful provision of RR services to employers and employees.
The local area must review team protocols to ensure their effectiveness,
at a minimum, every two years as part of local area planning, development or modification.
The local WDB Director will submit any revised RR team protocol for the local area
to the OWD Rapid Response Unit at RAPDRESP@jfs.ohio.gov with the subject line of
Rapid Response Team Protocol.
C. Use of RRWS
Local RR teams must utilize RRWS to identify the demographics of
an impacted workforce for a preliminary needs assessment that will be used by the
RR team to develop a service delivery plan as described in Section VI. A. RRWS is
completed on the JFS 08124, Ohio Rapid Response Event Data.
All RR team members, service providers and contractors that receive
or access personally identifiable information (PII) on impacted workers must safeguard
the information from disclosure in accordance with federal and state confidentiality
laws, rules, and policies. However, de-identified data can be disclosed in aggregate
to provide insight on workforce trends and labor availability.
D. Transitioning from Rapid Response Services to the Local Area WIOA
Adult and Dislocated Worker Programs
Local area procedures must be in place to identify the workers served
under the RR program and RR services received. All RR services that individuals
receive prior to determination of WIOA eligibility must be considered when developing
service delivery strategies for workers who will be eligible to receive additional
services under WIOA. Such consideration will help prevent duplication of services
and ensure that workers can quickly access needed services.
E. Transitioning from Rapid Response Services to TAA Program
Local areas must have procedures in place to identify the workers
served under the RR program and RR services received. If individuals who are potentially
Trade eligible also received WIOA services prior to Trade certification, these services
must also be identified. All RR and, possibly, WIOA services that individuals received
must be considered when developing service strategies for workers eligible to receive
additional services under TAA. Such consideration will help prevent duplication
of services, ease transition of services, and help ensure that workers can quickly
access needed services. Individuals may be co-enrolled in both TAA and WIOA programs
to receive ongoing reemployment services.
VII. Reporting
Requirements
Accurate and up-to-date information on closure and layoff events
is critical to stakeholders within the workforce development system. This data is
also a key factor in assessing the need for financial assistance at the state and
federal levels.
There are two levels of reporting for employer closure and mass layoff
events:
1. Employer/event
data tracking in OhioRED; and
2. Worker data in
OWCMS.
A. OhioRED
ODJFS has implemented an RR information tracking system, OhioRED.
This system records all significant information and data from each event, beginning
with notification and initial contact with the employer, through the transition
of affected workers to the OhioMeansJobs Centers and the local workforce development
system.
Based upon the RACI, the team member responsible for entering information
into OhioRED must record WARN and non-WARN events and any subsequent updates in
OhioRED on a timely basis. At a minimum, a local RR team member must enter all the
following required information into OhioRED, preferably within the next business
day, but prior to application for RR funds, as appropriate:
1. Company information,
including company contact information, identification of RR team leader, notification
of event, and event information;
2. Layoff information,
including number of affected workers, layoff date, and specifics regarding the layoff
or closure; and
3. Business and initial
planning information.
B. OWCMS
Based upon the RACI, the team member responsible for OWCMS data entry
must record all individual workers who attend a reemployment session or receive
other RR services. Data for OWCMS can be acquired, among other methods, by using
the JFS 08124. The rapid response identification (RRID) number assigned at the point
of data entry into OhioRED will be entered into OWCMS to track individual workers
accessing services from each event. Although data elements are minimal for workers
at this level of service, it is the beginning of a log of services that can then
be used to ensure a smooth transition to WIOA program enrollment, should additional
services be needed.
Depending on the RR funded activities associated with the substantial
layoff or employer closure, the team member may be required to enter participant
information into OWCMS under Special Grants. By reporting information into OWCMS,
the local area may report outcomes.
VIII. Monitoring
The local WDB's oversight and monitoring must include a review of
the effectiveness of the area's rapid response program. This may include:
1. An assessment
of collaboration among RR teams and members;
2. The efficiency
of service delivery to employers and PAWs; and
3. Timeliness and
completeness of data entry into OhioRED and/or OWCMS.
IX. Technical
Assistance
The OWD Rapid Response Unit will oversee Ohio's RR service delivery
to identify notable practices and document RR activity throughout the state. The
OWD Rapid Response Unit will also provide oversight of the activities of the local
RR teams.
The RR unit provides the following types of assistance:
1. Technical assistance
for the development of an RR team protocol;
2. Ongoing support,
guidance, training, and technical assistance to local RR teams, local business resource
teams or other business teams, local WDBs, and OhioMeansJobs centers;
3. Reviewing, managing,
and reporting out on data derived from local activity; and
4. Providing financial
resources to the local RR teams and stakeholders.
For additional information, questions may be sent to the OWD Rapid
Response Unit: RAPDRESP@jfs.ohio.gov.
X. References
Workforce Innovation and Opportunity Act § 134, Pub. L. 113-128.
Worker Adjustment and Retraining Notification Act (WARN), Pub. L.
100-379, 29 U.S.C. 2101 et seq., 20 C.F.R. Part 639.
20 C.F.R. §§ 682.300 - 682.370.
USDOL, Training and Employment Guidance Letter WIOA N0. 19-16 Operating
Guidance for the Workforce Innovation and Opportunity Act, Guidance on Services
Provided through the Adult and Dislocated Worker Programs under the Workforce Innovation
and Opportunity Act (WIOA) and the Wagner-Peyser Act Employment Service (ES), as
amended by Title III of WIOA, and for Implementation of the WIOA Final Rules, (March
1, 2017).
O.R.C. §§ 4141.29(A)(4), 4141.29(A)(7), as amended by H.B. 2 (130th
General Assembly).
ODJFS, Workforce Innovation and Opportunity Act Policy Letter No.
16-03, Regional and Local Planning, (October 21, 2016).
ODJFS, Workforce Innovation and Opportunity Act Policy Letter No.
17-05, Funding for Rapid Response– Employer Closure, Mass Layoff, Disaster Mass
Job Dislocation, and Trade Adjustment Assistance Events,
(May 25, 2018).
ODJFS, Worker's Guide to Unemployment Compensation, (Last revised
January 2018).