[OAC 5101-9-11]

The county agency and its contract providers shall have a written nondiscrimination policy which effectively communicates that the administration, services, financial assistance, and other benefits of its programs are provided on a nondiscriminatory basis. The county agency and its contract providers shall, in brochures, pamphlets, and communications, which are designed to notify the general public of its services and programs, inform all that the services and programs are provided on a nondiscriminatory basis as required by civil rights legislation and as a result of the organization's commitment to equal opportunity. The county agency and its contract providers shall also:

(1)Provide appropriate notice to recipients, participants, beneficiaries, applicants, and employees with impaired vision and/or hearing. This notice shall be provided in languages other than English in all service areas that have a significant representation of persons (4% or more) whose dominant language is other than English.

(2)Provide notice to individuals (beneficiaries, potential beneficiaries, applicants, and employees) of the right to file a complaint/grievance if they feel that they have been discriminated against in county agency administered programs, on the basis of race, color, national origin, disability, age, and if applicable, sex and religion. This notice shall include the name, title and location of the person responsible for receiving complaints/grievances.