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FCASMTL 69 (CPOE Definitions and Rules)
Family, Children and Adult Services Manual Transmittal Letter No. 69
June 27, 1997
TO: All Family, Children and Adult Services Manual Holders
FROM: Arnold R. Tompkins, Director
SUBJECT: Child Protection Oversight and Evaluation (CPOE) Definitions and Rules

This letter transmits rules 5101:2-57-01 and 5101:2-57-02 of the Ohio Administrative Code (OAC). OAC rule 5101:2-57-01 contains the definitions for terms used in OAC Chapter 5101:2-57. OAC rule 5101:2-57-02 outlines the ongoing evaluation and periodic performance reviews of the department's Child Protection Oversight and Evaluation (CPOE) quality assurance system.

The CPOE quality assurance system for public children service agencies is critical to the process of continual improvement in the delivery of children services at both the state and local levels. CPOE is based on continuous quality improvement, outcome measures, and the incorporation of an automated child welfare system. Activities focusing on specific service delivery processes and client outcomes will provide ODHS with information on areas of technical assistance needs of PCSAs. Critical operative components of the system include regular data collection, analysis and verification of data, and continuous feedback to PCSAs. Information obtained from CPOE activities can be used to inform the public about the population served, the services rendered, and the overall performance of an agency.