I. Purpose
The purpose of this policy is to outline the requirements for
using OhioMeansJobs.com to deliver labor exchange services in the workforce
delivery system.
II. Effective
Date
Immediately
III. Background
OhioMeansJobs.com is Ohio’s labor exchange system aiding
employers in finding qualified talent and helping job seekers in Ohio locate
employment throughout the state. The labor exchange system is defined as job
search, placement assistance, career counseling, and resume posting activities
for job seekers and appropriate recruitment, job posting, resume searching, and
other business services for employers seeking assistance with their talent
acquisition needs. The system also
supports job seekers with job matching capability as well as information
including, but not limited to, career choices, job fairs, and training
opportunities.
Under section 6301.03 of the Revised Code, OhioMeansJobs.com
must be utilized for labor exchange activities. The Ohio Department of Job and
Family Services (ODJFS) and local workforce development areas (local areas) provide
labor exchange activities and services for job seekers and employers. Staff
from ODJFS and local programs and partners under contract or agreement with
ODJFS that receive federal or state funding from ODJFS are required to solely
utilize OhioMeansJobs.com for labor exchange activities for the state of Ohio.
Labor exchange activities for the purposes of this policy are
job search, placement assistance, career counseling, resume posting, job
posting, and resume searching. Any placement activity must continue to be
recorded in Ohio's Workforce Case Management System (OWCMS).
This policy impacts staff who deliver Workforce Innovation and
Opportunity Act (WIOA) services, Wagner-Peyser Employment Services, Veteran
Services, and other partner programs in the American Job Centers (which in Ohio
are called OhioMeansJobs centers). This
policy may also impact the county departments of job and family services,
county children services agencies, and county child support enforcement
agencies.
IV. Definitions
Business services:
Services made available through the OhioMeansJobs centers to local
employers, specifically labor exchange activities and labor market
information. These services are requested
by the employer and include the following:
1. Appropriate
recruitment and other business services on behalf of employers; and
2. Provision of
workforce and labor market employment statistical information, including the
provision of accurate information relating to local, regional, and national
labor market areas, including job vacancy listings, job skills that employers
desire, and in-demand occupations.
Job lead:
Providing information to an individual of companies that typically have
positions available for a type of job.
Job seeker: Any
customer seeking labor exchange services who comes into the OhioMeansJobs
center or registers on OhioMeansJobs.com.
Labor exchange services:
Services provided to job seekers and businesses which include job
search, placement assistance, and career counseling for job seekers, and appropriate
recruitment, job posting, resume searches, and other business services
conducted on behalf of businesses in the local area.
Employment Services staff: ODJFS state merit staff who provide
Wagner-Peyser, migrant and seasonal farm worker (MSFW), and Veteran Services.
Referral: A job seeker who is directed by the
OhioMeansJobs center to employment opportunities with a particular business.
Social media: Websites and other online means of
communication that are used by large groups of people to share information and
to develop social and professional contacts.
Examples of social media include, but are not limited to, OhioMeansJobs
center websites, Facebook, Twitter, Instagram, Linked-In, and Snap Chat.
V. Requirements
A. Responsibilities
of the OhioMeansJobs Center Operators, WIOA Staff, and Employment Services
Staff
WIOA and Employment Services staff who provide services for job
seekers and employers must have access to the labor exchange functions in
OhioMeansJobs.com and be knowledgeable in the use of the OhioMeansJobs.com
system.
1. Labor Exchange Activities with the Job Seekers
WIOA and Employment Services staff will ensure that all job
seekers seeking services through the WIOA, Wagner-Peyser, Veteran Services, and
MSFW programs will be registered in OhioMeansJobs.com and use this website for
posting resumes and obtaining information on job openings.
Staff from these programs must ensure all job seekers will be
able to obtain meaningful and equivalent access to job matching services
(including individuals with disabilities or individuals who have limited
English proficiency or are computer-illiterate), in posting a resume, obtaining
information on job openings posted in the job matching system, obtaining labor
market information, and accessing employment and training opportunities, by one
or more of the following methods:
a. Registering
directly over the Internet using the Internet-based job matching system at www.ohiomeansjobs.com;
or
b. Calling or visiting
any OhioMeansJobs Center in Ohio.
In support of existing federal and state policy, the Jobs for
Veterans Act requires that, with all things being equal, veterans receive
priority over non-veterans to any and all program services, including resume searches
and job referrals. Workforce Innovation and Opportunity Act Policy Letter
(WIOAPL) No. 15-20.1, Priority of Service for Veterans and Eligible Spouses,
provides additional information regarding prioritizing services for veterans
and eligible spouses.
2. Labor Exchange Activities with Employers
WIOA and Employment Services staff providing labor exchange and
business services will advise employers on the use of OhioMeansJobs.com to
maximize their efforts in hiring qualified applicants. Employers may either post job opportunities
on OhioMeansJobs.com themselves or seek the assistance of WIOA or ES staff.
WIOA and Employment Services staff and/or any OhioMeansJobs
center operator staff performing the job order functions must be trained and
knowledgeable in the use of the OhioMeansJobs.com system. No referrals may be made to employers of
potential job seekers unless WIOA, Wagner-Peyser, veteran, or MSFW program staff
has verified that the resumes of the potential job seekers are on
OhioMeansJobs.com. Furthermore, it is
critical that staff ensure job orders meet federal and state laws and
requirements since this is a publicly funded labor exchange system.
B. Use
of Social Media
Many local areas utilize social media to advertise events, such
as job fairs; to search job openings; or to post job openings.
1. Labor Exchange Activities
There must be a hyperlink on the social media to direct job
seekers and businesses back to OhioMeansJobs.com to view the job opportunity
(i.e., specific job order on OhioMeansJobs.com), to conduct job searches, or to
post job openings.
Social media cannot include a feature to post jobs only locally,
and must instead include a feature to capture information from an employer to
assist staff with posting a job on OhioMeansJobs.com.
If social media contains a section about “employer
services," it must include a section dedicated to promoting the job
posting feature available on OhioMeansJobs.com as a self-service option.
2. Career Fairs
Career fairs and other events must be placed on
OhioMeansJobs.com prior to advertisement on social media. Information regarding the event may be
accessed by the job seeker or business through a hyperlink to
OhioMeansJobs.com.
3. Social Media Naming
A consistent naming mechanism must be used on all social
media. Except for Twitter, this naming
mechanism is Ohiomeansjobs (County Name).
For Twitter, the naming mechanism is OMJ (County Name). Handle names on social media must also use
this naming mechanism; there shall be no abbreviations.
The OhioMeansJobs center may continue to use an existing naming
mechanism or handle name on social media as long as the naming mechanism/handle
name meets the requirements stated above (with the exception of capitalization
requirements).
Additionally, if a social media’s requirements change involving
the naming mechanism/handle name, ODJFS may, at its sole discretion, amend the
requirements for naming mechanism/handle name to reflect these changes.
4. Social Media Profiles
ODJFS will provide profile pictures to all OhioMeansJobs
centers; these provided profile pictures must be used on all social media,
except for websites.
VI. Technical
Assistance
For additional information, you may send your questions to
ODJFS, Office of Workforce Development: WIOAQNA@JFS.OHIO.GOV.
VII. References
Workforce Innovation and Opportunity Act, §§ 134 and 303, Public
Law 113-128.
20 CFR Parts 653 and 678.
29 U.S.C. 49, et seq.
29 U.S.C. 3101 et seq.
R.C. 6301.03
ODJFS, Workforce Innovation and Opportunity Act Policy Letter
No. 15-20.1, Priority of Service for Veterans and Eligible Spouses (August 18,
2017).
Rescission
ODJFS, Workforce Investment Act Policy Letter No. 13-04, Mandate Use of
OhioMeansJobs.com for Job Placement and Referral Activities in Ohio (December
26, 2013).