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APL 271 (ELIMINATION OF PAPER HANDBOOK TRANSMITTAL LETTERS)
Administrative Procedure Letter No. 271
January 29, 2003
TO: All ODJFS and County Manual Holders (Administrative Procedure, Cash Assistance, Public Assistance, Food Stamps, Child Support, Family and Children, Medical Assistance) Directors, County Departments of Job and Family Services Directors, County Child Support Enforcement Agencies Directors, County Public Children Services Agencies
FROM: Thomas J. Hayes, Director
SUBJECT: ELIMINATION OF PAPER HANDBOOK TRANSMITTAL LETTERS

In an effort to improve customer service by providing information electronically, and to reduce printing, distribution and storage costs, the Ohio Department of Job and Family Services (ODJFS), Bureau of Business Services has discontinued automatic distribution of paper handbook transmittal letters. This initiative took effect November 1, 2002. This policy directly impacts the distribution of all manuals and transmittals letters with the exception of the child day care and long term care rule distribution required by Revised Code sections 5111.22 and 5104.011.

Electronic versions of complete, consolidated program manuals, including the transmittal letters, are available on the Internet and may be accessed at http://dynaweb.odjfs.state.oh.us:6336/dynaweb .

To find out what has been issued, staff can visit the Legal/Policy Central calendar which is available on the ODJFS InnerWeb at http://www.state.oh.us/odjfs/lpc/calendar/staff/ and on the Internet at http://www.state.oh.us/odjfs/lpc/calendar/. The calendar provides a daily list of transmittal letter issuances with links to the electronic manuals and to printable (Acrobat) versions of the transmittal letters.

All manual holders may also find out what has been issued by subscribing to an e mail notification list. On Friday of each week, the Bureau of Business Services, Document Development Section will send an e mail notice containing a list of what was issued during that week. All manual holders may subscribe to the e mail notification list by sending an e mail with the word: subscribe in lower case letters in the subject line to: handbook_update_subscriptions@odjfs.state.oh.us.

All manual holders wishing to maintain paper copies of manuals may do so by printing online Acrobat versions of transmittals, or by purchasing transmittals at a cost of 5ยข per impression plus the cost for shipping the transmittal. Purchasing instructions will be included as an attachment to every e mail notification.

Questions regarding this procedure letter may be directed to Lisa Bynum, chief of the Document Development Section, (614) 728 7305 or bynuml@odjfs.state.oh.us .