APMTL 364 (Technology and Service Support Policy [TSSP])
Administrative Procedure Manual Transmittal Letter No. 364
December 29, 2015
TO: Administrative Procedure Manual (APM) Holders
FROM: Cynthia C. Dungey, Director
SUBJECT: Technology and Service Support Policy (TSSP)

Rule 5101:9-9-17 "Technology and Service Support Policy (TSSP)" of the Administrative Code has been amended as a result of a five year periodic review of this internal management rule. This APMTL transmits the changes made to the rule.

This rule identifies how ODJFS provides quality, cost-effective networking products, services and solutions to county agencies throughout the state. Changes to the rule include: added the form number (JFS 01321) used for county TSSP requests; in paragraph (M) added "warranty" costs; in paragraph (O) added clarification to the invoicing procedure to include the Ohio administrative knowledge system (OAKS); in paragraph (Q) added the invoice submission address; form names were updated in paragraph (T).

Instructions:

LocationRemove and File as ObsoleteInsert
Chapter 95101:9‑9‑17 effective 7/1/095101:9‑9‑17 effective 1/1/16